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Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. This includes:

  • Internet protocol (IP) address

  • Login, email address, password

  • Computer and connection information

  • Purchase history

  • Page response times, session length, interaction data

  • Personally identifiable information (name, email, phone number, payment details, profile info)

📥 Information Collection

When you conduct a transaction on our website, we collect personal information such as your name, address, email, and phone number. This data is used for:

  • Providing and operating our services

  • Ongoing customer assistance and support

  • Contacting you with service-related and promotional communications

  • Aggregating statistical data to improve services

  • Complying with legal or regulatory obligations

🖥 Platform & Storage

Our company is hosted on the Wix.com platform. Wix provides us with the online infrastructure to offer our services. Your data may be stored through Wix’s secure servers and databases behind a firewall.

All direct payment gateways used by Wix and our company comply with PCI-DSS standards to securely handle payment data.

📞 Communications & Contact

We may contact you to:

  • Notify you about your account or transactions

  • Resolve issues or disputes

  • Collect payments owed

  • Send updates about our services

  • Conduct surveys or marketing campaigns

We may contact you via email, telephone, SMS/text message, and postal mail.

📱 Text Messaging & SMS Marketing

By providing your mobile phone number and opting in through our website, lead forms, or checkout process, you consent to receive recurring automated promotional and personalized marketing text messages from Jay C Romero Fitness.

  • Consent is not a condition of purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • You can unsubscribe at any time by replying STOP or contacting us directly.

We collect and store your phone number, opt-in status, and engagement data (e.g. replies, link clicks) to personalize offers and improve messaging. This information is never sold or shared with third parties for marketing purposes.

❌ Opt-Out

If you do not wish to have your data processed, please contact us at contact@jaycromerofitness.com. You may opt out of SMS messaging at any time by replying STOP to any message.

🔄 Policy Updates

We reserve the right to update this privacy policy at any time. Changes take effect immediately upon being posted. If material changes are made, we’ll notify you so you know what data we collect, how we use it, and under what circumstances it’s shared.

📬 Access or Deletion Requests

To access, correct, amend, or delete your personal information, email us at contact@jaycromerofitness.com

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